We Create a UCAN

When we create a UCAN, this means that we have collected and verified all physician and insurance information. The UCAN, an internal Cascade authorization, acts as a green light, informing practitioner and family that we have contacted the insurance and believe, to the best of our ability, that the order can be placed.

We will notify you of your patient's UCAN by email, fax, or phone. If you haven't heard from us after 2 weeks, please tell your representative.

Notes-
We must carry out the UCAN authorization process for every order, including:

• change of style
• change of insurance
• child has outgrown current orthosis.

In these cases, check with your representative about the possible need for new paperwork.

A UCAN is not a guarantee of payment but a review of the patient's insurance benefits. Actual coverage is determined at the time of the claim. We encourage the patient/guardian to verify in-network and out-of-network providers for their insurance plan.

For billing purposes, the Date of Service is the date the patient (or patient representative-guardian or practitioner) receives the completed product.

A UCAN is typically good for 3 months (90 days) and may be used only once. However, there are mitigating factors. If you think the UCAN won't be used within 3 months, tell your representative.

A deposit may be required.

If the patient does not wish to use insurance for Fast Fit products, please visit cascadeshop.com.